Terms of Service

Plain-language summary: VitalPost is a marketplace that connects clinicians with employers. Clinicians never pay. Employers pay to post and promote jobs. We don't guarantee hires, we don't give legal or medical advice, and we expect everyone to be honest and professional. The full terms are below.

1. Agreement to these terms

These Terms of Service ("Terms") are a binding agreement between you and VitalPost ("VitalPost," "we," "us"). They govern your access to and use of vitalpost.io and all related services (the "Platform"). By creating an account, posting a listing, or otherwise using the Platform, you agree to these Terms. If you do not agree, do not use the Platform.

2. Who may use the Platform

You must be at least 18 years old and able to form a binding contract. If you use the Platform on behalf of an organization (for example, as a recruiter or hiring manager), you represent that you are authorized to bind that organization to these Terms.

3. Accounts and roles

The Platform serves two primary roles:

• Clinicians — physicians, nurses, advanced-practice providers, and allied health professionals who search for roles and may publish an availability profile. Clinician use is free.
• Employers — hospitals, health systems, groups, and recruiting organizations who post roles and search for talent. Employer use of paid features requires payment as described at checkout.

You are responsible for the accuracy of your account information, for keeping your credentials secure, and for all activity under your account. Notify us promptly of any unauthorized use.

4. What VitalPost is — and is not

VitalPost is a venue that helps clinicians and employers find one another. We are not an employer, a staffing agency, a recruiter, or a party to any employment relationship formed through the Platform. We do not:

• guarantee that any listing will result in a hire, or that any search will result in a job;
• verify every credential, license, or claim made by any user (though we may verify some, such as NPI);
• provide legal, medical, financial, tax, or immigration advice. Content on the Platform, including resource articles, is for general information only and is not a substitute for professional advice.

Employment terms, offers, and contracts are strictly between the clinician and the employer. Always have an employment contract reviewed by qualified counsel before signing.

5. Listings and content standards

Employers are responsible for the legality and accuracy of their listings. In keeping with our community norms, every job listing must include:

• a stated compensation figure or range, and
• a valid contact email.

You agree not to post content that is false, misleading, discriminatory in violation of applicable law, harassing, or that infringes any third party's rights. We may remove any content, or suspend any account, that violates these Terms or that we reasonably believe is harmful, at our discretion.

6. Clinician anonymity and outreach

Clinician availability profiles are anonymized by design. A clinician's name, contact details, and CV are shared only when the clinician chooses to respond to an employer. Employers agree not to attempt to de-anonymize, scrape, or misuse clinician information, and to use any information obtained solely for legitimate recruiting.

7. Payments

Paid employer features (job listings, listing durations, post packs, and promotional add-ons) are billed at the prices shown at checkout. Unless required by law or expressly stated, payments are non-refundable once a listing is published, because value (visibility to candidates) is delivered immediately. Prices may change prospectively; changes never affect a listing you have already purchased.

8. Acceptable use

You agree not to: (a) scrape, crawl, or harvest data except as expressly permitted; (b) send spam or unsolicited bulk communications through or facilitated by the Platform; (c) interfere with or attempt to compromise the Platform's security; (d) misrepresent your identity or affiliation; or (e) use the Platform for any unlawful purpose.

9. Intellectual property

The Platform, including its design, software, and original content, is owned by VitalPost and protected by law. You retain ownership of content you submit, and you grant us a non-exclusive, worldwide, royalty-free license to host, display, and distribute that content as needed to operate and promote the Platform.

10. Disclaimers

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Platform will be uninterrupted, error-free, or secure, or that any listing or profile is accurate.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VITALPOST WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE PLATFORM. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM, OR (B) US $100.

12. Indemnification

You agree to indemnify and hold VitalPost harmless from any claims, damages, or expenses (including reasonable attorneys' fees) arising from your content, your use of the Platform, or your violation of these Terms or applicable law.

13. Termination

You may stop using the Platform at any time. We may suspend or terminate your access if you violate these Terms or to protect the Platform or its users. Sections that by their nature should survive termination (including payment, disclaimers, limitation of liability, and indemnification) will survive.

14. Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the "last updated" date above and, for material changes, provide reasonable notice. Continued use after changes take effect constitutes acceptance.

15. Governing law

These Terms are governed by the laws of the United States and the state in which VitalPost is organized, without regard to conflict-of-laws principles.

16. Contact

Questions about these Terms? Reach us through our contact page.

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This document is provided as a starting framework and does not constitute legal advice. VitalPost should have these Terms reviewed and finalized by qualified counsel before relying on them.